City Planning

Herocrat Spotlight: Brian Bonanno's Approach to People Centered City Planning

While we typically highlight current government employees, we recently talked with a former government worker about the importance of cycling in and out of city government work, in order to be an effective changemaker and prevent burnout. Brian Bonanno is a seasoned public servant with experience working in city government and in the nonprofit sector, with a focus on community engagement. 

“I've worked adjacent to local government for most of my career, starting in Chicago. In Iowa, I worked closely with a few different cities, specifically Des Moines, and Dubuque. I came to New Mexico in the fall of 2020, and started working as a planner for the city's behavioral health and wellness division. 

I transferred last spring to the urban design and development division where the city was experimenting with ‘mid-range planning’, a new division created to specifically address difficulty with on-the-ground engagement from city government. Most of my background consists of working with residents, business owners and community organizations to press the city to make changes. This role flipped that around, by employing someone within the city government to do that kind of work out in the community.” 

We talked with Brian about the value and importance of working inside and outside of the system to advocate for justice, and the possible roadblocks that arise within government that make community engagement a difficult practice. 

“I think public servants are getting attacked in a lot of ways from all sides. They're being asked to do a lot with a little- here in Albuquerque, we’re struggling to keep up because budgets are tight and there’s more work to be done in neighborhoods than ever before. The challenge now is that we are trying to do that work with fewer people.

In the planning department we're struggling to meet all of the expectations of the city and the citizens we serve. I think some people misunderstand our role in the community. Sometimes, even the planning department is unsure of their role. That's partly because the nature of the work has changed; there's more of an emphasis on acknowledging the mistakes in planning in the past that have led to inequities and disinvestment and injustice. In the time that I've been there, we’ve started trying to make amends for instances of injustice, like histories of redlining or community disinvestment that planning is partly responsible for. This has been a harder challenge to address than was anticipated. A lot of people don't like to admit to mistakes, they want to keep moving forward with planning and maybe acknowledge these things, but no one wants to take full responsibility.”

We talked to Brian about the work of a city reckoning with their role in historical injustice, and what it might look like for city government to take meaningful responsibility and make amends. 

“Cities tend to move in highly regimented schedules. It's a two year plan, it's a five-year plan. These plans rarely go beyond, five, maybe 10 years. I think cities need to be willing to accept that this work takes a very long time. It took a long time for communities to end up where they're at. It took years, and decades of neglect and disinvestment, particularly in lower income communities. From the government, there’s an unwillingness to dedicate more than a couple of years to solving that problem. What a lot of these communities have lacked is consistency. 

For example, when I worked in Des Moines, the city had their five-year plan. Four years into their plan they said ‘it's not working the way that we expected it to work,’ partly because they weren't willing to be vulnerable to their own mistakes. And this causes cities to pick up and move to another neighborhood or pick up a new project or a new planning idea, and see what else is going on, and what the new planning trend is, and put their energy into a new project.

Brian was recognized as the 2019 "Creative of the Year" by the Greater Des Moines Young Professional Committee for his community engagement work and facilitation of public art projects around the city of Des Moines, Iowa.

If you sit in a place long enough and you open yourself up to be vulnerable and transparent with communities, you are going to reach a better outcome. That was the something I really pushed for in my department- we need to stop rushing. There's always a sense of urgency, but it's in an urgency focused around finishing a project in order to move to the next neighborhood. What I’m advocating for is a model of city planning where we stay a while- get to know people, spend time in communities outside of just going to an event at a library or a community center. Why don’t we talk to our business owners and residents in the community? 

To me it feels like the city planning model isn’t capable in its current form of being the kind of community partner that's needed. The things that I see missing from the system are time consistency, transparency, and sincere community engagement.” 

Brian is hopeful that these trends are changing, both in city government structure and in the higher education programs producing the next generation of city planners- but, at the end of the day, these changes are happening very slowly. Brain shared with us lessons that he learned about the importance of knowing the why of public outreach before engaging with a community, in order to be a more effective resource. 

In city government, it can be really easy to get beaten down and become complacent, and feel like the system wants you to conform. Before I left city government, I tried to impress upon the people that I work with the importance of knowing what you are asking for when you engage with a community. I think there’s often an idea that we just have to get out and talk to people. 

I've been in this situation where I've engaged people and built relationships and had nothing tangible to offer them. Ultimately, that leads to you letting people down. After that, how can you expect them to trust you again? When I consider all of this, I try to focus on how we can hone in on what we are asking the community, and what we can offer the community before we go out and try to create meaningful engagement.” 

Brian will continue to work in community engagement in a new position with a housing non-profit in Albuquerque, New Mexico this winter.

Herocrats in Action: Carrie Christensen

Carrie Christensen has been doing work at the the Minneapolis Park & Recreation Board (MPRB) that would be considered bold and innovative under regular circumstances. Given the crises in 2020, it’s even more remarkable. At a time when policymakers and community members can barely think beyond the most urgent issues in front of them, Carrie and her team have engaged around 5,000 people to create Parks for All, the long-term vision for Minneapolis’ parks and recreation system.

I interviewed Carrie to understand how she she did it. Here are some excerpts from our conversation.

How long have you been at the MPRB and what have you been working on there?

In April, it will be my 4 year anniversary! My work there is focused on park master planning, community engagement, interagency coordination on transportation related projects, and have been the staff lead on our comprehensive plan. After working as a consultant around the country for several years, it has been satisfying and grounding to focus my work in my own community.

What is Parks for All, and why is it important?

Parks for All, the Minneapolis Park and Recreation Board 2021 Comprehensive Plan, sets the agency policy priorities for the next decade of the Minneapolis park and recreation system. It is based on input from community, staff, organizational and agency partners, and elected officials.  

 How did you go about the process?

 I like to think of it as a participatory policy making process.  It involved many many voices and authors, with 1000s of people’s input. While it had its deep challenges working on a plan amidst a pandemic and social unrest, I think it also was an important backdrop that emphasized some of the historic inequities in our system that we want to dismantle in the future. This is a policy moment. MPRB’s comprehensive plan is an important container for policy change locally where we can apply things we learned, remembered, or saw amplified in the past year.

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 What else is different or new about this plan?

We also hired youth to staff the project. We call them the Youth Design Team. They were an amazing group of high schoolers from across Minneapolis that became experts on Minneapolis parks and rec and had a great impact on the plan. They made policy recommendations, facilitated community engagement, and generally provided critical thinking and creative style to the process and plan. We’ve also worked with some really talented local graphic designers, Keiko Takehashi and Background Stories, who have been amazing at helping us make the document welcoming and fun to read – which is really important when the audience is so broad!

 What has been most challenging in developing the plan? What barriers did you encounter?

It’s been challenging to engage leadership throughout the process, especially in the past year with COVID, since their plates are so full and like so many other public agencies are focused on being reactive/responsive to the challenges locally and internationally. Comprehensive planning, on the other hand, is a very proactive and intentional mode of decision making. Our team has worked hard to foster a creative, inclusive, and data-driven plan for our future.

 What about it has been positive?

We have deeply engaged with community, staff, leadership, and agency partners, centering equity in the process. I am a firm believer in the idea that the more diverse perspectives you have working on an issue, the more effective and innovative the solution will be.  While thousands of people have engaged in the plan, over 120 people actually helped write the plan from a range of disciplines, ages, ethnic/racial identities, and roles.

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Herocrats use their superpowers – connection, courage, and creativity – to lead change. Which of these did you draw on? Can you give an example?

Oh, all of them! I’m so grateful to have the Herocrats language to help me name the important ingredients in the recipe for navigating complex systems (and not burning out!)

What else would you like to add?

For information about the process and to check out the draft plan, visit bit.ly/MPRBCompPlan. The public comment period is open until July 18, 2021.

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Carrie Christensen is a Senior Planner at the Minneapolis Park and Recreation Board, where she works on park policy, design, and community engagement.With a Masters of Landscape Architecture from the University of Minnesota and a B.A. in Urban Studies from Stanford University, her cross-sector work combines facilitation, design thinking, community organizing, project management, data analysis, curation, planning and environmental design processes.

Carrie is a published author, an adjunct faculty at the University of Minnesota, a 2001 Fulbright Scholar, a 2010 Creative Community Leadership Institute Fellow, a 2019 Herberger Institute Practices for Change Fellow, and has consulted with communities across the country around strategic planning, creative community engagement, and resilient design.